Patient Rewards

Use the Patient Rewards feature of your Edge Cloud system to calculate points and track rewards you offer as incentive to motivate patient attendance, treatment cooperation, oral hygiene, and more.

Patients can trade the points they earn by completing common treatment activities for prizes from your office. This use of positive reinforcement helps motivate patients to be prompt to their appointments, scheduling their next appointment while in the office, filling out online forms, and even keeping their six-month dental checkup.

It’s easy to start using this system with every patient, including recall patients. Patients use customized cards to keep track of their points each time they sign in. But don’t worry about lost cards – points are tracked in Edge Cloud.

More Information

Patient Rewards Security - Use the options in your Patient Rewards security group to allow / limit access to Patient Rewards settings and features.

Open the Editor - Home ribbon bar > Tools section > Editors > Practice > Security. (See "Set Up Security Access" for details.) Select the "Patient Rewards" security group, then work with the settings.

Patient Rewards Settings - Define which settings and features users can see and work with.

Save Changes - Click Save in your Quick Access toolbar or File ribbon bar (or press Ctrl+S on your keyboard) to save any changes you have made.

Practice Connect Option - Your Practice Connect app can optionally include Patient Rewards information including points each patient has available, rewards available and their cost, and a graph of how patients earned their points. See "Practice Connect" for details.

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