Track Patient Reward Prizes

Use the Prize Tracking tab of the Patient Rewards Management window to review the prizes that have been redeemed by your patients, including the prize type, default number of points required, number of pending prizes, and total number of prizes awarded during the selected time period.

How to Get Here

Click to OpenOpen Prize Tracking Window - You can open this feature in multiple ways: Use the method that's most convenient for you.

Click to OpenPatient Ribbon Bar -  Patient Rewards > Prize Tracking. (An Edge Cloud patient folder must be open for the Patient ribbon bar to be available.)

  1. Open the Patient Rewards option from the Patient ribbon bar.

  2. Select the Prize Tracking tab,

Click to OpenHome Ribbon Bar - Tools Section >  Other Tools >  Patient Reward Management > Prize Tracking. If a patient record is already active, that patient's information will be loaded automatically. Otherwise, you use Fast Find (either typing information or swiping a registered reward card) to search for the patient to work with.

  1. Open the Patient Reward Management tool and choose the patient to work with, if needed.

  2. Select the Prize Tracking tab,

Click to OpenScheduler Ribbon Bar -  Actions >  Patient Rewards > Prize Tracking. If a patient record is already active, that patient's information will be loaded automatically. Otherwise, you use Fast Find (either typing information or swiping a registered reward card) to search for the patient to work with.

  1. Open the Patient Rewards action and choose the patient to work with, if needed.

  2. Select the Prize Tracking tab,

Use This Feature

Select Time Period - Use the Time Frame drop down button to select whether to view the prize data for the past month, past quarter, past 6 months, or past year.

Review Data - The prize tracking table lists each of your prize types, including active and inactive records. The table notes the default number of points required to redeem the prize (See "Set Up Patient Reward Prizes & Manage Inventory" for details), the quantity remaining in your inventory, the number of pending prizes, and the number of prizes awarded during the time frame you selected.

Exit - Although you cannot change any data in the prize tracking table, we suggest you click Save at the bottom of the window to save any changes you may have made in another Manage Patient Points tab, and to close the window.

More Information

Review Patient Prizes - The prize tracking table lists all prizes awarded to all patients within the selected time frame. You can review the Point Ledger section of the Patient Points tab to view the details of reward points and prizes that have been awarded to the currently active patient. See "Manage Patient Reward Points" for details.

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