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View Mail Merge Documents

Use the View mail merge action to see a mail merge document on your screen, where you can review and edit it before you print it, add it to the mail merge queue, or capture it to the correspondence history.

Use This Feature

  1. Initiate Mail MergeClick to Open  Home ribbon bar > Reporting section > Mail Merge. (You might also be able to open this feature from the Quick Access toolbar at the top of your Edge window.)

  1. Choose Document to MergeClick to Open Select a document name from your Favorites or Documents list, at the left of the Mail Merge window. (You can also search for the document you want to work with.)

  2. Choose Recipient(s)Click to Open  Choose whether to merge the document for all records, a subgroup of records, or a single record. The choices you have for selecting recipients depend on the "selection type" of the document you chose to merge. (See "Set Up Mail Merge Documents" for details about assigning document properties.)

  1. Choose Merge ActionClick to Open Select the View merge action.

  2. Include / Omit EnvelopeClick to Open If the selected document has a corresponding envelope, and you enable the Envelope option, the merge will generate the envelope in a separate word processing window. (See "Set Up Mail Merge Documents" for details about assigning envelopes to documents.)

  3. Merge or Queue the DocumentClick to Open Click Merge to view the merged output immediately, or click Queue to add the document to your mail merge queue, bypassing the viewing option. Documents are not added to the correspondence history at this point.

  4. View & Work with Merged OutputClick to Open If you chose to merge immediately the document opens in a separate word processing window where you can view and edit it. You can now edit the text, print the document, capture the output to the appropriate correspondence history, or send it to your mail merge queue.

  5. Exit & Save -  Click the X in the upper right corner of the document to exit your word processor. If you made changes to the merged output, you have the opportunity to save the document as you exit. If you have not made any changes, you will need to use the Word save feature to save a copy of the merged document. Be sure you use an original document name, and remember where it is located. Note that saving the document in this manner does not add it to any correspondence histories.

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