Patient Arrival Log

The patient Arrival Log details the appointment activity of a specific patient, as calculated by your Patent Tracker.

How to Get Here

  1. Click to OpenOpen Appointment History - You can open this feature in multiple ways: Use the method that's most convenient for you.

  2. Click to OpenEnable Arrival Log Mode - Select the Arrival Log option of the patient's appointment history. (See "Appointment History" for details about the Appointment History option.) The window will include appointments that are currently scheduled, as well as those that have been processed as kept.

Use This Feature

Sort Data - Click a column heading to sort the data by that column. Click the same column heading to reverse the sort order.

Click to OpenCollapse / Expand Sections - You can click the arrow in each status heading to collapse / expand that section, allowing more room on your screen for the type of appointments you wish to view.

Click to OpenReview & Edit Details - Click the column you want to change, and enter the time of day the patient arrived, was seated, placed in check-out or exited the operatory. The remaining columns are calculated automatically, and cannot be edited by you.

Click to OpenGo to Appointment - Click an appointment to open your Scheduler to that date, with the appointment selected and the patient activated. If you have multiple Scheduler tabs open, clicking a patient appointment link will bring the left-most tab to the front of your Edge Cloud window. Note that before you click the link, you can reorder your tabs by simply dragging them into place, thus selecting which Scheduler tab you want to work with. See "Scheduler User Options" for details about enabling/disabling the multiple Scheduler option.

Audit Appointment - Right-click an appointment to view the date and time the appointment was made, the last time it was changed, and the operator who processed those changes.

Click to OpenAdjust Columns - You can adjust both the width and location of the columns in the window. All columns return to the defaults when you exit and re-enter.

Click to OpenSave Changes - Click Save (or press Ctrl+S on your keyboard) to save any changes you have made to the appointment details.

More Information

Missing Columns - You may have narrowed a column so much that you can no longer see it. To restore column widths, exit and re-enter the patient folder to return the columns to their defaults.

View Arrival Log For a Specific Date - You can view the list of arrival details for all patients on any given date by viewing the Arrival Log option of your Scheduler's List View mode. See "View Detailed Appointment List" for details.

Print Arrival Log Report - Run the Arrival Log report to see your Patient Tracker activity for any range of dates. Most offices run the report for today or yesterday, but it can be run for any past date range. You will receive information such as patient name and procedure code, when the patient arrived / was seated / exited, how long they waited, and the actual amount of time their appointment took. In addition, the end of the report includes a summary of the data by procedure code, doctor, office, and assistant. This information is useful in determining for how long an appointment procedure should ideally be scheduled. See "Arrival Log Report" for details.

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