Messaging Widget

Use the Messaging widget to review messages you have received from other staff members.

Use This Feature

Click to OpenOpen the Widget - Widget Library ribbon bar > Messaging> Dashboard or Application widget.

Click to OpenMessage Details - The Messaging widget displays basic information about each of your messages.

Click to OpenMessage Hover - Hover over a message in the list to pop up the message details.

Click to OpenView Full Message - Right-click a message and select Open, or double-click the message, to open the full message in your Message Center. See "Message Center" for details.

Click to OpenMark As Read - A message is automatically marked as being "read" once it is selected for viewing. You can, however, use the right-click menu to manually mark one or more messages as being "read".

  1. Select Message(s) - Click to select the message to work with. To select multiple messages, you can hold down your Shift key or Ctrl key while clicking the messages to include, or press Ctrl+A on your keyboard to select all messages.

  2. Mark Messages - Right click and choose Mark as Read.

Click to OpenRespond to a Message - Right-click a message and select the type of response to send. All responses include a copy of the original message at the bottom of the message body. Once you select your response type, you compose and send the message as if you were creating a new message. (See "Send an Instant Message" for details.)

Click to OpenSend a New Message - Right-click anywhere in the window and select New, or select New Message from the Home ribbon bar. Then, compose and send the message. (See "Send an Instant Message" for details.)

Click to OpenDelete Messages - After choosing the messages to remove, you can right-click and select Delete, or, press Delete on your keyboard.

Even deleted messages can be reviewed by running the Message History report. See "Message History Report" for details.

  1. Select Message(s) - Click to select the message to work with. To select multiple messages, you can hold down your Shift key or Ctrl key while clicking the messages to include, or press Ctrl+A on your keyboard to select all messages.

  2. Delete Messages You can right click your message(s), and choose Delete, or press the Delete key on your keyboard.

  3. Confirm Your Action - If you delete multiple messages at once, you must confirm your action before continuing.

Click to OpenSearch Messages - Click the Search icon in the widget tool panel, then type a key word or words to quickly locate the text you need. To clear your current search, click the X in the search text box.

Widget Panel Options - Depending on your device and panel format, you can expand and minimize widget panels, move the widget location on your screen, float them in their own windows, refresh and print data, and close the widget when you no longer need it. See Application widgets or Your Dashboard for details about using these features.

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