Online Form Alert Editor

Use the Online Form Alerts editor to set up alerts that are triggered when a patient's online form response matches your alert criteria, when a patient is due for a health history update, or when a patient has a document pending in the Online Forms Letter Queue.

Click to OpenOpen the Online Forms Alert Editor

Select Editors from the Tools section of the Home ribbon bar. Then, from the General section, open the Online Form Alerts editor. (You can also use the Search field to look for the editor you want to work with.)

Click to OpenCustom Alerts

Custom alerts let you choose to pop up an alert at one or more alert stops when the patient's online form response matches your criteria. To create or edit a custom alert, click New, or select an existing alert to work with at the top of the Online Form Alerts section of the window.

To enter the alert details, first choose the form you want to work with and select the question you want to test. Enter the criteria for testing the patient's response to that question. For example, you might choose the question "Frequent Headaches" and the criteria equals "Yes".

Type an alert description (the default is the question text), and enable each feature / event you want to flag as alert stops. For example, you might want the "Frequent Headaches" alert to pop up whenever you open the patient's treatment chart.

When the online form is linked to a patient, and the patient's response matches the tested criteria, the Alert Description (not the response from the online form) will display in an alert pop up window when the selected alert stops are triggered. (See "Patient Alerts" for details about each available alert stop.)

Click to OpenDelete an Alert

To delete a custom alert, select the alert you wish to remove, and click Delete.

Click to OpenAutomated Reminder Alerts

Click to OpenHealth History Due Alerts

This alert notifies you with a popup whenever you open the patient folder for a patient that is due for a health history update. To enable the alert, first enable the Create alerts for health history updates option in the Automated Alerts section of the window, and enter the number of months you would like between updates. Your system will then keep track of the last time a patient completed an online health history form, and create an alert when it is time for an update. The alert is automatically removed when a new online health history form has been linked to the patient folder.

Click to OpenSignature Required Alerts

When this alert is enabled, you are notified with a popup whenever you open the patient folder for a patient that has a document pending in the Online Forms Letter Queue. The alert is automatically removed when the document is either merged or deleted from the queue.(See "Online Form Letter Queue" for details.)

Click to OpenSave Changes

Click Save in your Quick Access toolbar or File ribbon bar (or press Ctrl+S on your keyboard) to save any changes you have made.