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Use Messaging Groups

Use Messaging Groups to easily send a message to a specific set of staff members.

How to Get Here

Home ribbon bar >New message.

Click New message from the Messaging section of the Home ribbon bar.

If your Message Center is open, you can click New Message from the Actions section of the Messages ribbon bar.

Create a messaging group - Click To..., then place the staff member(s) you want to include in the group in the recipient list at the right of the screen. Then, click Add Group and type a name for the group. Your new group will now appear in the available staff member list.

Initiate the To... option:

Add staff members to your recipient list:

Click Add Group and type a name for the group.
Send a message to a group - Click To..., then place the group name in the recipient list at the right of the screen. Note that group names are preceded by a special icon. When you send the message, each staff member that is included in the group will receive the message.

Initiate the To... option:

Add the group to your recipient list:
View group members - Hover over a group name in either the available staff or recipient list to see the individual staff members that are included in the group.
Edit / delete a group - Click To..., then right-click the group name in the available staff list, and choose the action you wish to perform. You can delete a group, rename a group, and edit the individual members that comprise the group.