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Set Up Payments on File

Save credit card and bank account information for billing parties directly in their responsible party folders. Having these Payments on File provides you with a way to post payments to an authorized account without swiping a credit card or re-typing account numbers each time you post a payment.

Get Started

Set Up Integrated Payment Accounts - You must set up credit card and/or electronic transfer payment accounts that integrate with your payment processing system before you can create payments on file for your responsible parties. Refer to the appropriate details for your integration provider:

Element - As a top 40 US processor and leader in simple and secure payment technology, Element offers Tokenization and Point-to-Point Encryption (P2PE) technology simplifying security and PCI compliance for your practice. And, Element’s commitment to honest, upfront pricing with no hidden fees is shown in our True PricingSM Promise—We’ll meet or BEAT your current processing rates and give you a free, side-by-side rate comparison! Even if you are locked into a contract or just want to stay with your current provider, Element has a solution for you. Our Gateway works with any processor out there today.

OpenEdge - OpenEdge Edge's credit card feature lets you swipe or manually enter credit card payment information directly into patients' ledgers individually or with AutoReceipts. All transactions are authorized quickly over a secure connection, using free credit card processing software by OpenEdge. With Edge’s credit card feature, you can provide your responsible party with one receipt that includes the credit card payment information, enhancing your professional image, and simplifying transactions for everybody.

OrthoBanc - With this integration, you access OrthoBanc's state-of-the-art system which provides patient credit risk assessment in just seconds. After you create payment plans, they are submitted from Edge to OrthoBanc. OrthoBanc collects payments, manages credit card expiration dates and NSF/failed payment follow-up, and deposits are downloaded from OrthoBanc and posted directly in patient ledgers. No additional Edge module is required.

Vanco Payment Solutions - The Edge integration with Vanco allows you to easily process credit card and electronic funds transfer AutoReceipts through Vanco Payment Solution's e.service® payment solutions right from Edge. Vanco Payment Solutions is a PCI (Payment Card Industry) Level 1 Compliant Service Provider. Then, payment information is posted directly into patient ledgers

How to Get Here

Open the responsible party record you want to work with. (See "Responsible Party Page" for details.)

Setup

Add a Payment on File - Click add beside the Payments on File section of the responsible party record, and select the payment account (see "Getting Started, above) to use for processing these payments. Then enter the account details.

Update a Payment on File - Click Update beside the payment type you want to work with, then review and update the details, such as the billing phone number or credit card expiration date. Note that you cannot change the credit card or account numbers associated with an existing payment on file. In the event of an account number change, you will need to delete this payment on file and create a new one.

Delete a Payment on File - Click beside the payment on file account you wish to remove. Then confirm your action.

More Information

Use payments on file - When you post a payment for a responsible party, select a Payment on File account as the payment method. The credit card or bank account information is then entered and processed for you automatically. See "Post Payments" for details.

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