Arrival Log Report

Run the Arrival Log report to see your Patient Trackeractivity for any range of dates. Most offices run the report for today or yesterday, but it can be run for any past date range. You will receive information such as patient name and procedure, when the patient arrived / was seated / exited, how long they waited, and the actual amount of time their appointment took. In addition, the end of the report includes a summary of the data by procedure, doctor, office, and assistant. This information is useful in determining for how long an appointment procedure should ideally be scheduled.

Get Started

Process Patient Tracker patients - You must use the Patient Tracker processing features regularly to obtain accurate data for this report. See "View & Update Patient Tracker" for details.

How to Get Here

Home Ribbon Bar

- Reporting section >

Reporting > Appointment > Arrival Log > Run. (You can also search for the report you want to work with.)

You might also be able to run this report or form from your Recent Reports or Quick Reports list. See "Run Reports" for details.

Run This Report

Report Settings

- Select the options to use for choosing records and generating this report or form. Choose carefully, as your selections will affect which patients are included in the report.

Start / End Dates - Choose the range of dates to include on this report, or select a single date for both the Start Date and End Date fields to run the report for an individual date. You can type a date in the fields, or click the calendar icon to select a date. Your selected date or date range will appear just under the report title when you view your report; if you select a date that is not today, this date will be different than the run date that appears in the report header.

Procedure(s) - Select to include individual appointment procedures, or choose All Procedures to include all appointment procedures on the report.

Assistants - Select to include individual assistants, or choose All Assistants to include all assistants assigned to the appointments on the report.

Group By - Select to group the appointments by procedure or assistant. The average number of minutes appointments went over or under the scheduled time is included at the bottom of each group. Or, choose to list the appointments on the report without grouping them.

Calculate Wait By - Choose to calculate the Wait column by either the arrival time (the time the patient signed into your office), or the scheduled appointment time, along with the time the patient was flagged as seated.

Subgroup - Select the subgroup to use when generating this report. Only records that fit your selected subgroup as well as all other report parameters will be included. See "Set Up & Manage Subgroups" for details. To include all records that fit the other report criteria, select None. The report will display the name of your selected subgroup just under the report name, so you know which criteria was used to generate the results.

View Results - If needed, click View at the top of the report settings panel to view the results on your screen. When you run a report or form from your Recent Report list, or when you run a Quick Report, the initial results are sent to your screen immediately, with one exception: A Quick Report that has the

Print Only option enabled will not show your results on the screen at all, but prompt you for the printer to use.

Manage Options and Output - With the results on your screen, you can choose different report settings from the left side of the screen and click View again to obtain different results. In addition, you can manage the output with the toolbar at the top of the report window. See "Navigate, Print, & Export Report Results" for details.

More Information

Report Title & Header - Whether you view the report on your screen or print it, the report title and run date appear in the header of each report page. If you used subgrouping or other report options, the subgroup description appears just under the report title so you know which criteria was used to generate the results.

Report Column Descriptions - The Scheduled column indicates for what time the patient was scheduled, while the Arrived column indicates the time at which the patient was signed into your office. Offices who flag patients as Seated will see that time in the coordinating column. Similarly, patients who have either been rescheduled or flagged as Exited will show in that column.

Open Patient Folder - While viewing the report, you can click a patient name that appears on the report to open that patient folder.

Use Arrows to Re-sort Report - Click the up / down arrow to the right of a column heading to re-sort the report according to that column’s criteria. Click the arrows a second time to sort that column in reverse order, or click the arrows beside a different column to change the sort order again.

View Arrival Log Data - You can view the Arrival Log data for any date by enabling the Arrival Log option from your Scheduler's List View mode. See "View Detailed Appointment List" for details.