Drag & Drop Documents
You can drag and drop almost any type of digital file into a correspondence history for archive and reference purposes. Files you may want to drag and drop include .PNG graphic files, .PDF document files, .MP3 sound files, and .MP4 video files.
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Open the Correspondence History
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Open the Source Folder- Locate the file you want to add to the correspondence history.
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Drag & Drop - Drag and drop the file onto the correspondence panel.
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Name and Categorize the File - Enter a name for the new file, and select the category it belongs in. See "History Categories Editor" for details about creating your categories.
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Finish - Click Ok to complete the process.
What if I Can't Open the File? You must have an appropriate viewing / editing tool installed on your workstation to be able to open files from a correspondence history. For example, in order to open a .PDF document, you must have Adobe Acrobat Reader installed.